Posts Tagged ‘communications’

In the Workplace with Becky Johns

Wednesday, May 11th, 2011

Name: Becky Johns
Title: Account Executive, Agency Communications at Cramer-Krasselt / Freelance Photographer
Website/Blog: http://becky-johns.com
Location: Chicago, IL

Tell us about your educational/professional background.
I graduated from Michigan State University in 2009 with a bachelor’s in Advertising and a specialization in Public Relations. I spent my college career dabbling in different areas of the communications field through classes, jobs, and internships. I’ve always been a writer with a natural knack for communicating and I really found a home in the PR world. During college I worked for a PR agency, a media planning company, and selling advertising for the nation’s largest collegiate newspaper. After graduation I worked in corporate communications for a large insurance company and after that joined C-K in January 2011.

Tell us about your current job.
My role in Agency Communications is to promote the work, the people, and the thinking of the agency. Basically, I help out when we’re announcing new business wins, new client campaigns, publishing guest columns or industry-related articles, placing our staff in speaking gigs at conferences, working with the trade publications for the industry, and about a million other things. Most people know about agency PR work on behalf of clients. I do PR on behalf of the agency.

What does a typical day look like for you?
I cruise the news in the morning and send a daily email to our entire agency staff across all offices with helpful articles and links to any coverage C-K is getting, to keep everyone in the loop of when we’re mentioned in the media. That’s really the only consistent part of my job. There’s always a handful of projects going on whether it’s writing press releases, working with writers covering our campaigns, taking photos at agency events, doing research or prepping PR strategies for different agency happenings.

What kinds of documents do you produce?
Press releases, research summaries, content for our agency website and media room, drafts of articles, and much more. In my free time (if you can even call it free time) I write posts for my own blog, guest posts for others, write a weekly column on networking for young professionals, daily articles for Ragan’s PR Daily and freelance articles here and there for other websites.

What communication skills are needed for your job?
I need to be able to communicate well with my boss. We’re a team of two handling efforts for four offices, so she and I need to speak clearly, take good notes and stay on top of email, to-do lists, and keeping each other filled in. It’s very helpful I’m a good writer since I’m communicating with people both internally and externally every day, mostly via email. Media relations skills are essential, knowing how to get the right information to reporters and be helpful to them when they’re looking for information about C-K’s work or clients. It’s also really important to be a good listener and have the ability to gather information from a lot of different people and think about the big picture.

How did you prepare for your job?
I made a big transition joining the agency world. So, I did my best to research the history of the agency, read up on the agency world, and just generally try to soak up as much information as possible during my first few months here since a lot of my colleagues have so much more experience.

List three of your favorite professional resources/references/tools and tell us why they’re your favorite.

  1. I read Ragan’s PR Daily (and not just because I’m a contributing editor) and Spin Sucks everyday because they’re both really solid resources for PR pros and keep me current on industry trends and issues. I also check the New York Times Media page, Ad Age, and Mashable a couple times throughout the day to make sure I know what’s going on in the industry.
  2. My Twitter feed delivers me the best news, blog posts, and articles. I don’t follow everyone who follows me, but the people I do follow are constant sources of info-rich links. I’ve spent a lot of time really narrowing it down to the right people. I also have a few private Twitter lists categorized for different types of content: tech stuff, photography stuff, ad industry writers and groups of people in Chicago, Detroit, New York and a few other markets I like to keep tabs on.
  3. HARO (Help a Reporter Out). It’s three emails a day with queries from reporters all over the world looking for sources for their stories. I’d say at least four times per week I find a query I can respond to, I can flag for our client account teams or I can forward onto a friend who would be a great source. Anyone who works in PR needs to be signed up.

How do you stay up to date in your field?
Keeping current on the news everyday for our daily staff email, my Google reader, and my Twitter lists and friends.

How would you define professional writing?
If someone pays you to communicate a message through the written word — and you do it effectively — you’re a professional writer.

Do you have any tips to share with other professional writers/editors/designers?
Be a student of your industry. Read/look at as much work from others in your industry as you can to see how the pros are doing it. Start some kind of “inspiration spot” where you save photos or links or samples of things that inspire you so you can reference them later. But probably the most important thing is to just get out there and create something. Write a blog, take photos, redesign ads or publications you like, just practice your craft and set it free for others to see. You’ll learn the most when you have to stand behind content you’re creating.

In the Workplace with Luke Capizzo

Monday, October 19th, 2009

Name: Luke Capizzo
Title: Communications Specialist
Website: twitter.com/capizzol, www.mcul.org
Location: Lansing, MI
Luke Capizzo

Tell us about your educational/professional background.
I graduated from Michigan State University in ’07 with a dual B.A. in Political Theory and Constitutional Democracy (PTCD, that’s one) and Professional Writing (PW). I really enjoyed studying the leading writers in Western political thought, but I’m employed because of the writing skills, design processes, and use of the serial comma that I learned in Professional Writing. I spent a year at a small PR firm (with varying degrees of success) before taking my current job.

Tell us about your current job.
I’m a communications specialist with the Michigan Credit Union League (MCUL), the state trade association for credit unions. I’m in a department of four people that takes care of media relations, publications, multimedia, web writing (and a little bit of design), social media outreach, and member communications. I handle about half of the media relations load including writing press releases and op-eds, contacting reporters and pitching stories, and general strategizing for media outreach. We get to dabble in the political advocacy side of media communications as well, which I enjoy tremendously.

I also write for four different MCUL publications and am the editor/designer for one of them. We oversee the website content, so I get to do regular updates to the public affairs pages and work with other departments to improve the information architecture, usability, and writing in their areas as well. Our department does video work, generally for web use, so I get to write, shoot, and edit the occasional short video. My boss (the director of public affairs) is a former TV news guy, so I’ve learned a lot about basic video production from working with him. I also tweet occasionally on the company account. (more…)

The Communications Plan

Thursday, March 5th, 2009

If there is one thing I’ve learned from my work experience so far, it’s that planning and managing projects is essential.

Check out Nick Lucido’s post “How to Write a Communications Plan” at PR Start.  He interviews Kelly Rossman-McKinney of The Rossman Group and outlines an eight-step process to planning strategic communications.

I strive to effectively manage multiple small projects week-to-week, so what I might add to Nick’s post is simply to follow through and be consistent. My projects tend to be on a smaller scale and are more frequent. Right now I have three separate documents on my desk detailing communications strategies for three separate projects. It can be a lot to manage, but I’m finding ways to stay organized to keep up on the deadlines. For example, I’ve started making weekly master due date calendars. This can be considerable work up front, but as a one-woman office, it helps to keep me on track and see the big picture.

What strategies and tactics do you use to plan effective communications?